KeyBank with its headquarters located in Cleveland, Ohio, United States, works under its parent organizations KeyBank and KeyCorp. As for the bank’s revenue, it’s almost 7 billion dollars, or $6.868 billion, to be precise. In this guide, we’ll walk you through the registration process, tell you how to activate your Key2Benefits Card, review the Key2Bennefits mobile app in great detail, and more. Let’s get to it!
How to Register
The registration process is quite simple and straightforward. So, stick with us, and by the end of this guide, you’ll learn everything there is to know about registration and login. To register, your card must be activated. If it’s not, check the corresponding section further down this guide. Now, assuming that your Key2Benefits Card is already activated and ready to go, all is left to do to get registered is:
- Decide if it’s for personal use or business, corporate or private, and click the corresponding button
- Enter the initial 9 digits of the Key2Benefits Card number in the provided form
- Next, hit the ‘Submit’ button to move on with the registration process
- With that out of the way, click on ‘New User? Select Now!’
- Alright, now it’s time for you to enter the 16-digit card number, PIN, and Card Security Code. The CSC (stands for Card Security Code) is a three-digit code on the back side of your card – it shouldn’t be hard to find. After submitting all the codes and numbers to the system, tap the ‘Proceed’ button
- Now it’s time to come up with a User ID and password and enter them in the corresponding forms. That’s pretty much it.
If it’s a business account, you will have to submit the following information as well:
- Your social security number
- Your tax ID number
How to Activate your Key2Benefits Card
To activate your card, you must call the number written on the back of your card. Follow these steps to get your card activated:
- Call the number written on the back of your Key2Benefits Card
- Press 1 which stands for ‘I have a card’
- Press button 1 again. This is done to let the system know you want to activate your card
- Provide the following information:
- Card number
- The Last 4 digits of the Social Security number
- The 3-digit number (CVV) written on the back of your card
- This is important: you must designate a PIN number to use your card in ATMs or POS if you want to receive a cashback for your purchases.
Ok, your card is now activated and ready to be used, congratulations!
How to Login
Just like with the registration, there is nothing hard about logging in when it comes to Key2Benefits. The process is practically the same as with most modern-day websites. To log in, go to key2benefits.com/login and do the following:
- Enter the unique first 9 digits that you see on the card
- Click ‘Submit’ to move on to the next stage
- While on the com login page, enter the User ID and password that were set up during the registration
- Click ‘Proceed’
Now you’ve successfully logged in.
Log On Troubles
Most Key2 users never have any trouble with logging into their Key2Benefits.com accounts. With that said, you might experience minor problems with accessing your account now and then. So, what are your options, then? Here is some helpful information and tips:
Usually, all you need to do is enter your login details, receive a "successfully logged in" message, and that’s it. But sometimes, key2benefits.com login may have trouble accepting your credentials, which can be quite frustrating, especially if you’re in a hurry. To solve the issue, follow these step-by-step instructions.
Instructions for the Mobile App:
- Open the app
- Tap on the “Log In or Sign In” button
- Tap the identification text box
- Provide the system with your ID and Password
- Tap on Log In/Sign in
If you’re not using the Mobile App and trying to log into your account from, say, a PC, the instructions are pretty much the same. Take a look:
- Go to the Key2Benefits official website
- Click (instead of tapping) on Log In/Sign In
- Hit the identification text box
- Enter your ID and Password and double-check them
- Click on Log In/Sign In
As statistics show, most of the time when people are having trouble accessing their accounts it’s because they enter the wrong ID/Password. So a bit of advice - always save your login credentials or, better yet, write them down on a piece of paper. Turn that into a habit, and you’ll be able to avoid hassle with IDs and passwords in the future.
But if you don’t remember your ID/password and did not save or write them down anywhere, Key2Benefits.com, like many other websites, allows you to restore your account by recovering the lost password. However, for this to work, you need to have access to the email or phone you used to create the account.
Also, no matter how tired or busy you are, don’t use your Facebook account or any other social media accounts instead of creating a new one. This is especially important when it comes to banks. Don’t say we didn’t warn you! By following these simple rules, you’ll have no trouble logging into your Key2Benefits account. Follow them closely – every simple step.
Key2Benefits Mobile Application
The dedicated mobile app is very useful. It’s easy to use, fast, doesn’t have any critical bugs, and you get instant, 24/7 access to the bank right from your pocket with it. The app provides full access to your account. The only issue with it is - for some reason, it does not recognize certain devices. You could try updating the app, but that probably won’t do any good.
Many users try deleting the app, downloading the latest version from the App Store, and installing it; but, again, that doesn’t solve the problem. On the bright side, it looks like the new version has a bug fix that resolved the issue. The app is available on Google Play as well, in case you were wondering.
Benefits of Using Key2Benefits Online Banking
Key2Benefits Online Banking has quite a few advantages. Here’s a quick look:
The ability to immediately stop a payment- Checking your balance on the go
- Transferring funds and making payments for bills
- Quickly locking/unlocking Key2Benefits cards without leaving the house
- Placing orders for checks
And much more.
The biggest advantage of Online Banking is that it makes everything happen faster. More than that, you don’t have to be physically present at the bank’s office or use an ATM. You don’t have to waste your time on that. Instead, manage your account online using your phone/tablet/PC/Mac.
Contact Details and Official Links
Here is some contact info and links you may find useful:
Key Bank Headquarters Address 127 Public Square, Cleveland, OH 44114 Main phone number: 1-800-KEY2YOU (800-539-2968)Additional Phone Numbers:
- For Online and Mobile Banking Queries, call: 1-800-539-1539 / 1-866-295-2955
- For Key Bank’s Customer for TDD /TTY device, dial: 1-800-539-8336
- If You Want to Get in Touch With the 24/7 Customer Care Services, call: 1-800-KEY2YOU (539-2968)
- Customer Care Services Using Relay Service: 1-866-821-9126
- To get in touch with Key Bank’s Mortgage Customer Service, call: 1-800-422-2442 (Monday-Friday, 8:30 AM/8 PM, ET)
- For Information on Key Investment Services Queries, call: 1 -888 –KIS2YOU
Frequently Asked Questions
Is the Key2Benefits mobile app available on Google Play and App Store?
Yes, it’s available on both platforms. You can download, install, and launch the app both on IOS and Android (phones and tablets). And, it works practically the same way on both systems – there are no distinctive differences. Just make sure you have the latest version. This is truly important, as there are some bugs and issues with the old versions that can make using the app(s) difficult.
Can I use my Key2Benefits Card for online purchases?
Your Key2Benefits Card can be used anywhere MasterCard Debit cards are accepted, which means practically everywhere, may that be online shopping, malls, ATMs, etc.
Does anyone else have access to my account information?
Except for KeyBank, no one else can access your account information besides you. The company uses advanced encryption protocols to protect its customers.
How can I check the balance on my Key2Benefits card?
There are a few ways you can get that information:
- The most popular way is via your account, available 24/7. It’s free and fast.
- You can get in touch with Customer Support at 1-866-295-2955.
- Also, you can sign up to get text alerts including balance alerts at Key2Benefits.com.
- The same goes for your email. Just sign up to get free email notifications each time your balance gets high or low.
- Finally, you can perform a balance inquiry at any ATM.
